How a Hong Kong-style milk tea shop in Tokyo has customers queuing out the door

With its dark-wood-furnished interior that is part-boutique, part-workshop and part-cafe, there is a lot to notice about Urushi to Hibi in Tokyo. The daily line of customers outside the door, however, is mostly here for one thing: its Hong Kong-style milk tea. Behind the counter, the three co-founders – Lei Shengyu, Zhang Qingyue and Ji Qiuzi – work tirelessly, alternating between taking and prepping orders. On this day, Ji is making the milk tea, face full of concentration as he strains it...